First Day of Spring

Yay it's the first of September and the first day of spring.....Unfortunately it is also the month that a lot of my assignments are due and I am beginning to hyperventilate at the thought of getting them finished.
Anyway here is my latest reading.

Reading 12
Mackay, H 1998. 'resolving conflict through listening'. in The good listener: Better relationships through better communication. Pan Macmillan, Sydney, pp189-199
* Resolution demands rationality and a steady focus on an outcome......well duh!
* Good listening is required if communication is to be established.

Did you know that high self-esteem in children is more likely to be found in families where there is open dissent and disagreement???? Well my kids should have extremely high self esteems!

Two conditions which need to be met before there is any hope of resolving conflict.
1. both of us must want a resolution to our conflict.
2. Both of us must be prepared to compromise.

Active listening is the key to success in conflict resolution.